Turkish Airlines Jakarta Office: Contact & Details for Your Travel Needs
Turkish Airlines, one of the world's leading airlines, operates an extensive network of global destinations, and for travelers based in Jakarta, the airline's local office serves as a vital hub for assistance and information. Located in the heart of the Indonesian capital, the Turkish Airlines Jakarta office provides personalized support to passengers and travel agents alike, ensuring a smooth and enjoyable journey. In this article, we delve into the details of the Turkish Airlines Jakarta office, including its address, contact numbers, email, operating hours, and more.
Located in Jakarta Pusat, the office is easily accessible from various parts of the city, making it a convenient point of contact for travelers. With a team of dedicated staff, the Turkish Airlines Jakarta office is equipped to handle a wide range of inquiries, from ticket bookings and cancellations to baggage claims and general information.
Address & Contact Information
### Office Address:
The Turkish Airlines Jakarta office is situated in the heart of the city, at:
Jl. M.H. Thamrin No. 9,
10350, Jakarta Pusat, DKI Jakarta,
Indonesia
### Contact Numbers:
- Phone: +62 21 2353 3860
- Fax: +62 21 2353 3861
- Sales Office Phone: +62 21 2353 3819
Opening Hours:
- Monday to Friday: 09:00 - 17:30 WIB
- Saturday: 09:00 - 13:00 WIB
- Sunday: Closed
Travel Services
The Turkish Airlines Jakarta office offers a comprehensive range of travel services, including:
• Flight Ticket Sales and Reservations
• Inbound and Outbound Ticketing
• Baggage Claim
• Ticket Changes and Cancellations
• Frequent Flyer Program
• Other travel-related services
Turkish Airlines Services 24/7
Besides the Jakarta office, Turkish Airlines provides a 24/7 live support service for its passengers through:
- Web Check-in
- App Check-in
- Telephone Call Center: +62 21 2353 3860 and +90 850 333 0389 (toll-free from Turkey or note the call rate may vary)
- 24/7 Web Chat on the official website
Passengers can reach out to Turkish Airlines for any concerns, changes, or assistance needs, and professional staff will do their best to help.
Practical Information for Airport Operations
- Airport:
- Main Airport: Soekarno–Hatta International Airport, Jakarta, Indonesia (CGK)
- Terminal for Departure/Arrival: 2
When preparing for your Turkish Airlines flight from Jakarta, it is essential to familiarize yourself with the information of the airport:
### Checklist:
Before Arrival
* Double-check your flight information with Turkish Airlines for any gate changes, flight schedule updates or other relevant details.
Check-in
* Ensure you have a printed or e-ticket, or a smartphone with your boarding pass (mobile ticketing)
Lost and Found Items and Baggage Handling
In the unfortunate event that an item is lost during a flight, or for any queries regarding baggage claims, please get in touch with the Turkish Airlines customer service representatives at the airport:
- Reporting a baggage problem: +62 21 2353 3860
By ahead and contact the airline for assistance, and Turkish Airlines will do their best to locate your missing item or deal with any issues that may have arisen.
The Turkish Airlines Jakarta office is committed to ensuring your travel experience with the airline is enjoyable and hassle-free. Whether it is changing your flight itinerary or finding important flight details, the staff at Turkish Airlines Jakarta office are more than happy to provide help and advice - so get in touch today. This article highlights the main contact points for the resort including is address—perfect for anyone in Jakarta looking for new flights with Turkish Airlines or forming an invaluable relationship with the travel industry.
